Welcome to Vitushi. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from Vitushi. By accessing, browsing, or using our website, you agree to be bound by these Terms. If you do not agree, please do not use the website.
About Vitushi
Vitushi is a women’s ethnic wear brand offering handcrafted and curated apparel through its official website.
Eligibility to Use
By using this website, you confirm that:
You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
You are legally capable of entering into binding contracts under applicable Indian laws.
Products & Descriptions
We make every effort to display product colors, designs, and details as accurately as possible. However, actual colors may vary slightly due to screen settings, lighting conditions, or photography.
Many product images and mockups displayed on the website are created, enhanced, or refined with the assistance of Artificial Intelligence (AI) tools to improve visual presentation.
As a result of AI-based enhancements and digital rendering, there may be slight variations between the product images/mockups shown on the website and the actual saree received, including but not limited to color tone, texture, motifs, or detailing.
Such minor variations are inherent to digital visualization and handcrafted production processes and shall not be considered defects.
As many of our products are handcrafted, minor variations in weave, color, embroidery, print, or finish are natural and add to the uniqueness of each piece.
Product measurements and weights are approximate and provided for reference only.
Pricing
All prices are listed in Indian Rupees (INR) unless stated otherwise.
Prices are subject to change without prior notice.
Any applicable taxes, duties, or shipping charges will be added at checkout.
Orders & Acceptance
Placing an order constitutes an offer to purchase products subject to these Terms.
Vitushi reserves the right to accept or reject any order for any reason, including but not limited to product availability, pricing errors, or payment issues.
Once your order is confirmed, it cannot be modified or cancelled unless expressly permitted by our Cancellation Policy.
Payment
We accept payments through secure third-party payment gateways.
Vitushi does not store your card or banking details.
In case of payment failure, the order will not be processed until payment is successfully completed.
Shipping & Delivery
Delivery timelines provided are estimates and may vary due to location, courier delays, weather conditions, or unforeseen circumstances.
Vitushi is not responsible for delays caused by courier partners or force majeure events.
Ownership and risk of products transfer to the customer upon delivery.
Returns, Exchanges & Refunds
Returns or exchanges are governed by our Return & Refund Policy, which forms an integral part of these Terms.
Customized, altered, or made-to-order products may not be eligible for return or exchange unless damaged or defective.
Intellectual Property
All content on this website, including images, text, logos, designs, graphics, and trademarks, is the exclusive property of Vitushi.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.
User Conduct
You agree not to:
Use the website for any unlawful or fraudulent purpose.
Upload or transmit viruses, malware, or harmful code.
Violate or infringe upon the intellectual property or privacy rights of Vitushi or third parties.
Limitation of Liability
Vitushi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or products purchased.
Our total liability, if any, shall not exceed the value of the product purchased.
Indemnification
You agree to indemnify and hold harmless Vitushi from any claims, losses, damages, liabilities, or expenses arising out of your violation of these Terms or misuse of the website.
Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in India.
Changes to Terms
Vitushi reserves the right to update or modify these Terms at any time without prior notice. Continued use of the website following changes constitutes acceptance of the revised Terms.
Contact Information
For any questions, concerns, or clarifications regarding these Terms, please contact us through the details provided on our website.
By using the Vitushi website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.